AI rep
Get instant answers from our AI-powered rep. Trained on RivoCall, available 24x7, and able to handle most questions without waiting for a human.
Coming soon
24x7 support
Reach RivoCall support anytime by AI rep, SMS, WhatsApp, email, or phone.
If your team needs help with onboarding, billing, routing, or live missed-call response issues, use the support channel that is fastest for you. We monitor support 24x7.
SMS support
Text us anytime. Most questions are answered instantly through our built-in FAQ system with 200+ answers ready to go.
WhatsApp support
Use WhatsApp for quick updates, screenshots, and issue context.
Email support
Send billing requests, account questions, or detailed technical issues by email.
Call support
Prefer to talk? Call us anytime — if we miss it, SMS kicks in automatically.
What to include
- Your business name and best callback number
- A short summary of the issue or request
- Any relevant screenshot, transcript, or invoice reference
- Whether the issue is urgent and affecting live lead flow
Typical support topics
- Missed-call text back or lead-routing issues
- Onboarding updates and plan changes
- Billing, cancellation, and refund requests
- Portal access, transcripts, and reporting questions
Need help right now?
AI rep, SMS, WhatsApp, or email — RivoCall support is available 24x7.